What information do we collect about you?
We collect information about you when you register with us or place an order for products/services via Eventbrite. This includes: First Name, Surname, Email, Phone Number, Address, Organisation, Gender, Birth Date, Age, Local Authority, Disability, Ethnic Origin and Gift Aid status. All card information is safely stored by Eventbrite. For more details regarding this, please click here. They are registered with both Visa and MasterCard as a PCI-compliant Service Provider.
We also collect information when you voluntarily complete customer surveys, provide feedback via Survey Monkey and participate in competitions.
Website usage information is collected using cookies and data that is transferred to (or stored on) servers outside the EEA. For more information regarding this, please click here.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to help personalise your repeat visits to our website.
Active Sussex will not share your information for marketing purposes with any other third party companies. Access to the data will be limited to Active Sussex staff, and specific relevant staff of partner organisations where this is necessary to provide the service to you, such as external tutors for workshops you have booked onto or leisure operator staff where you are competing in a competition that you have entered.
Marketing & Promotion
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here and include the word ‘unsubscribe’ in the subject line.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at firstname.lastname@example.org
We want to make sure that your details are accurate and up to date, so you may ask us to correct or remove information that you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
How to contact us